As a travel agency, all tickets booked through Amtoures are subject to the specific refund and cancellation rules of the carrier (Amtrak). These rules vary based on the fare class purchased (e.g., Saver, Value, Flexible, or Sleeper).
Any service fees charged by Amtoures for booking assistance are non-refundable, even if the travel ticket itself is refundable by the carrier.
If you are eligible for a refund under the carrier's policy, we will assist in processing it. Refunds typically take 7-14 business days to appear on your original payment method.